In this episode, Chris Bjorling and Bill Banham are joined by Lila Nazef, Vice President of Sales and Marketing (North America) at Neocase, a Saas platform for automating HR service delivery.
Listen as Lila shares some lessons businesses can take from good customer experience to improve their employee experience.
Questions for Lila include:
- What are some tech trends that you are seeing in the HR industry and how could they shake things up?
- What is Neocase doing to prepare and support organizations through these changes?
- Why is employee experience so important to employee performance?
- Can you share some lessons businesses can take from good customer experience to improve the employee experience?
About Neocase
Neocase is the SaaS platform for automating HR Service Delivery. Their clients use Neocase to achieve faster time to value through reduced implementation costs and make real productivity gains by reducing the time spent on administrative tasks through process automation and workflow efficiencies.
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